i can not Public project to Render? Why???

Martino Hugo

• June 14, 2022 08:46
• Edited

In Render: i have click domain in Render, it show error: "Not Found"

In Brizy Cloud, it show: "Render connection pending"

and i have read and working with guide: https://support.brizy.io/hc/en-us/articles/360044667811-How-to-connect-your-Render-account

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  KC George

  • June 14, 2022 12:05

  Hi Martino,

  Can you please specify your brizy.site project URL and your custom domain added to Render? 

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  Martino Hugo

  • June 15, 2022 01:40

  Oh no, i have use brizy link: https://orange****.brizy.site and link genrate in render is https://domain-1-***.onrender.com

  How to work?

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  Martino Hugo

  • June 15, 2022 03:46

  i have a question:
  i buy LTD in appsumo (limit 3 domain), and if i have buy add-on Domain, how pricing 1 domain?

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  KC George

  • June 15, 2022 07:08

  Hi Martino,

  You have hidden part of your URL hence we can't check your project. If you need help with troubleshooting, please provide the full URL. If you would not like to make your URL public, please mention it. We will edit your URL before making your comment public.

  We have no option to add a single domain to the App Sumo deal. You may have to look at adding a new subscription plan to add new domains.   

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  Martino Hugo

  • June 15, 2022 10:53
  • Edited

  my Brizy subdomain Project: https://kvhospitalitymembership.brizy.site/

  and link Render: https://domain-1-icitizen.onrender.com

  And Render link https://github.com/iDMA1179/brizy-project-12065009/tree/master

  Please help me

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  KC George

  • June 15, 2022 14:05

  Hi Martino

  Normally when you sync a Brizy Cloud project to a GitHub repository, it creates several files and atleast one folder. I see only a single file in your GitHub repository.  

  Please look at my GitHub repository which was created for publishing another Brizy Cloud project. https://github.com/karamchandgeorge/digiwork   You can see a number of files and a folder in this repository.

  

  Looks like the your project is not synced with GitHub repository. Could you complete the process steps listed here? https://support.brizy.io/hc/en-us/articles/360044667811-How-to-connect-your-Render-account?

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  Martino Hugo

  • June 16, 2022 05:06

  I have check it, i have working full with your guide, but Brizy project, have not push into my Github account

  Please help me

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  Permanently deleted user

  • June 16, 2022 08:20

  Hi Martino,

  Thank you for contacting us.

  We created an internal ticket for our developer team to fix that. I will ask you for some patience and will contact you as soon as will have some news for you.

  Best regards, Nelea.

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  Martino Hugo

  • June 22, 2022 10:13

  Hello, do you fix it?

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  Permanently deleted user

  • June 22, 2022 11:01

  Hi Martino,

  We are investigating this problem and when we will found some results, will inform you here regarding this. Thanks for your patience and for your understanding.

  Best regards, Nelea.

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