500 Error on trying to edit projects

Wp Insites

• June 10, 2022 12:36

Hi!

Whenever I try to edit any of the projects on my Dashboard that do not have a URL or "Publish" showing in the bottom right corner I get a 500 error:

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

 

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  Wp Insites

  • June 10, 2022 12:41

  Note that the preview / live site seems to load, the error occurs when trying to edit the site.

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  Natalia Chitoroaga

  • June 10, 2022 13:05

  Hello!

  Thank you for your message.

  I could open the Metro Clinic Site, and publish this page, check this video - https://jmp.sh/GDVshdV; 

  Please, log out from your Brizy account, clear the browser cache, log in back and try again to edit this page.

  Please, let me know if that helped. 

  Thank you!

  Natalia

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  Wp Insites

  • June 10, 2022 13:22

  Hi Natalia,

  Hmmm, yes that worked. Very strange. Thanks for the prompt reply.

  Steve

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  Orlan Glasgow

  • July 18, 2022 01:39

  Getting  500 when trying to edit project . url link is  below.

  https://www.brizy.cloud/projects/6632434/editor/page/96187

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  Permanently deleted user

  • July 19, 2022 11:49

  Hi,

  I have created an internal issue and one of the developers is already looking at your project. I will come back with a message when I have news about it.

  Best regards, Nelea.

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  Permanently deleted user

  • July 20, 2022 08:57

  Hi Orlan Glasgow,

  The issue has been fixed, please clear your browser cache and check now.

  Best regards, Nelea.

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