Brizy Contact Form not sending emails - Wordpress integration
Hi, my Brizy contact form is not sending out emails although after submitting the form I get a message that the form has been sent. I have the latest brizy and brizy pro 2.4.1 installed.
Is it because the "Email to" address is @gmail.com? Or an issue with hosting company? My website is hosted with GoDaddy.


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Hi Ara,
Please fill up the "From Email" and "From Name" always. Emails without a 'From Email' and 'From Name' are normally rejected Gmail.
When you select the WordPress option in the Brizy Form, the email are send out using the PHP Mail function in WordPress. Based on what other GoDaady users are saying, it appears that GoDaddy does not support PHP Mail and expects users to send out emails using external SMTP servers.
Feel free to check with GoDaddy if they support PHP Mail. If they do not, the WordPress option in Brizy Form will not work. You have two other options to send out form emails; Gmail and SMTP. Please try one of these.
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Hi George,
Thank you for your response. Checked with my hosting provider (GoDaddy) and confirmed they support php mail and the server is working properly. When I sent a test mail (php) from GoDaddy to my personal yahoo mail, I did receive the email. However, when using SMTP, it failed (see screenshot). The Gmail and SMTP options did not work either although I've attempted to troubleshoot referring to articles of similar issue. https://support.brizy.io/hc/en-us/community/posts/360014655037-Contact-Form-Gmail-Option-is-not-working So I have cancelled the Pro and decided to try to make the Wordpress option work. Is there a compatibility issue with the Brizy contact form and GoDaddy Wordpress? I'd like to resolve this as soon as possible. Regards, Ara
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Hi Ara,
We will need to take a look at your WordPress Dashboard to help you further.
If you need help with troubleshooting, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX
Once you have sent me an invitation, please let me know here.
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Thank you George for your prompt response. I have added you as an admin in WP dashboard as below: ID: kc.george@brizy.io
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Hi Ara,
I have received an invitation from https://houdi.com.au/ Is this your domain?
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