Popup Problem

James Bailey

• June 01, 2022 02:57

Please see screenshot of message once I click on a popup to add it to a link to popup on click. please assist.  

 

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  Permanently deleted user

  • June 01, 2022 15:23

  Hi James,

  Thank you for contacting us.

  Can you please specify if you have this problem with Brizy WordPress or Brizy Cloud?

  Best regards, Nelea.

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  James Bailey

  • June 02, 2022 07:27

  This is with Brizy WordPress. Only after I upgraded.

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  Permanently deleted user

  • June 02, 2022 07:53

  Hi James,

  Please make sure that you are using the latest Brizy plugin versions, which are 2.4.0 .Try to fully reinstall plugins (deactivate, remove, install again) Clear the website cache and check your page again. If still will not work, please deactivate all your plugins besides Brizy Free and Pro and check this issue again.Let me know the results.

  Best regards, Nelea.

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  James Bailey

  • June 07, 2022 00:31

  I continue to have the same problem.

  The current version that is loaded is 2.4.1

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  Permanently deleted user

  • June 07, 2022 06:08

  Hi James,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Regards, Nelea.

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