Images do not show in Brizy Editor

Alan Tong

• May 28, 2022 21:13

Hello,

New to Brizy Pro.  Sometimes when I load images in editor it appears, other times (now all the time), it no longer appears.  Images turn up just fine after page is published.

Is this a common issue?  Tried looking through other support threads that lead to more confusion.

Thank you in advanced for your input.

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  KC George

  • May 29, 2022 09:52

  Hi Alan,

  Since this error is not visible in the front end  we will need to take a look at your WordPress Dashboard to help you resolve this issue. 

  If you need help with troubleshooting, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX

  Once you have sent me an invitation, please let me know here.

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  Alan Tong

  • May 30, 2022 16:07

  Good Morning KC,

  I'm not sure which action corrected the error, but I've deleted / reuploaded all images, deactivated all other extensions, and changed between different template sizes (medium, large, thumbnail, etc).

  Anyway, all is well and I'm enjoying the Brizy platform.  Thank you for getting back to me.

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  Permanently deleted user

  • May 30, 2022 19:41

  Hi,

  Great to know that all is working fine on your site now.

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