Exclude By filter for Posts element not working properly
I am working on a Blog Post template page and the Exclude by filter is not working. I am trying to Exclude by certain Categories but it's not working. Can you please help?
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Hi Eric,
We would like to take a look at your WordPress Dashboard to help you with issue.
If you need help with troubleshooting, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX
Once you have sent me an invitation, please let me know here.
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Hi Eric,
I have received your invitation. However I am unable to reset my password as I get this error. "Your password reset link appears to be invalid. Please request a new link below."
I tried to reset it from my end. I keep getting this error over and over again. Can you set a password for me and send it to my email kc.george@brizy.io?
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Hi,
I just created a user account for you per your request. Please let me know if you have issues logging in.
The admin login page is hidden for security, so you have to type this url into your browser to log in.
https://vznstaging.wpengine.com/......
Also, while you are looking, can you also take a look at the Single Post Brizy Template I created? When I go to Edit it in Brizy, I am no longer able to Preview what the elements will look like so it's difficult to preview and change the settings. I have included the screenshot. I have tried several browsers and it only shows me the placeholder elements, but not demo content and I am not sure why. --
Best,
Eric Tuvel
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Here are credentials via onetimesecret link
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Hi Eric,
Thanks. I am able to login to your server. However you seem to be logged in now. Two of us cannot work at the same time with Brizy. When you log off I can check your News page.
If you need me to check your Single Blogpost template, I would need administrator role
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Ok, I just logged out of the site and made you an admin. --
Best,
Eric
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Hi Eric,
While the filtering of posts seems to work fine in the editor, it does not seem to work well in the front end. I would like to deactivate Unyson Plugin and check if that help. Before I make any change, it would be good if we can make a backup.
Creating a WP Engine restore point requires a login to your hosting account. Can you please create a WP Engine Restore Point?
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Ok, I think that worked. I deactivated Unyson and it seems to be working now. Thank you. I was avoiding deactivating Unyson until I fully updated the site to Brizy. Just to confirm, the Unyson builder is being phased out by Themefuse and the Brizy builder is the replacement, correct? I saw that Unyson was updated 3 months ago, but wasn't sure if it will continue to be supported in the future. -- Best, Eric
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Hi Eric,
Yes; you are right. Brizy builder is the replacement.
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Hi,
Can I reopen this issue? You did not answer my question on my Single Post Template. For some reason, I cannot preview what the Dynamic content will look like so it makes it very difficult to design. See screenshot below. I sent this issue in my emails before but did not receive a response acknowledging the issue. --
Best,
Eric
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Hi Eric,
You are right. While editing the Brizy Templates, the dynamic elements do not show its content. Hence difficult to design the template. We will escalate this issue to our development team.
In the mean time, as a work around, after you make every change, please look at how it appears in the front end. You need to keep two tabs open. One for the editor and the other for the front end view and switch between the two as you make changes.
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Ok, thank you. It is confusing because there are other Brizy Templates that do show the Dynamic content, for example the Posts feature which do show what the content looks like and allow you to edit live. So it is strange that the individual Post elements do not show the preview. It would be great if this was released in a future update. -- Best, Eric
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Hi Eric,
Unfortunately at the moment in this way work Brizy builder. I will send your request to our managers and they will investigate this option, but I cannot guarantee that it will be implemented.
Best regards, Nelea.
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