Cancel only Cloud, not WP plan

Leonardo Nascimento

• May 24, 2022 15:57

2 points:

1°) I tried to cancel my Brizy Freelancer Cloud plan. But i want to keep my WP Plan

But i only found one button "cancel subscription" on payments page.

when i click the link there's no choice to select the plan i want to cancel.

please, only cancel my cloud plans, not cancel the WP Plan.

 

2°)  When i clicked the cancel subscription plan, i got "please wait until 15 days" message, my renew is programmed to june,7th.

i don't use the cloud plan anymore, and i don't want to pay another month subscription.

it's totally unecessary another charge.

I'm from Brazil and another charge will be expensive for me.

0

• 

  Leonardo Nascimento

  • May 24, 2022 16:03

  i've i've just cancel the plan by paddle.net directly

  0
• 

  Permanently deleted user

  • May 24, 2022 16:12

  Hi,

  Thanks for letting us know. If you will have any other questions, please, let us know.

  Regards, Nelea.

  0

Please sign in to leave a comment.