Issue with Custom domain (A Record Redirect)

Proziod Analytics

• May 23, 2022 14:45
• Edited

Hello Team,

Website published thru custom domain, and it's been more than 48 hours, but, still website is not up and getting an error message. I would request you to kindly check and do the needful.

I've reached out to the hosting provider as well, they have confirmed me that "  DNS setting are  propagated and  error is due to your website not having an SSL" . I think SSL settings have to be configured by Brizy, so, can we get this fixed ASAP ?

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  KC George

  • May 23, 2022 14:50

  Hi,

  Please follow these steps to restore your SSL certificate

  1. Delete the AAAA Record: Login to your domain control panel and delete the AAAA record associated with your domain :2a02:4780:a:590:0:379a:9521:4  
  2. Delete your custom domain and add it again at Publish On Your Domain screen.

  Once you complete these two steps, wait for 20-30 minutes.

  

  

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  Proziod Analytics

  • May 23, 2022 15:08

  Hi,

  Thank you for your prompt reply. I made the changes as you suggested . I'll get back to you in a half hour. If changes are required from the back-end system, please do so. Thank you. 

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  Permanently deleted user

  • May 23, 2022 15:48

  Hi,

  If you need to turn off the coming soon page, please click on the menu - project settings -system pages- turn off the coming soon page. See this screenshot.

  Best regards, Nelea.

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  Proziod Analytics

  • May 23, 2022 15:51

  Hi Team,

  It's up now, but very slow..how we can increase website speed /performance and optimize page speed ?

   

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  KC George

  • May 23, 2022 16:01

  Hi

  I am still seeing the Coming Soon page. Have you disabled it? 

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  Proziod Analytics

  • May 23, 2022 16:09

  Hi ,

   

  Yes, I've disabled it. Could you please assist me with speed and performance ?

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  Proziod Analytics

  • May 23, 2022 16:22

  Hi Team,

  I just tested http://proziod.com/ with the Full Page test in Pingdom Tools.

  This specific test was done on May 23. The web page took 11.2 seconds to load..

  There’s a ton of more information, you can check out here: https://tools.pingdom.com/#603c6d6e46c00000.

  We can't go with this speed, can you try to assist us to fix this ?

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  Proziod Analytics

  • May 23, 2022 17:32

  Hi Team,

  Any assistance on this ?

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  KC George

  • May 24, 2022 04:22

  Hi.

  In this video, I am looking at the waterfall of your website. https://jmp.sh/xizYFNl This should give you an indication of what is causing delay on your website.   

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  Proziod Analytics

  • May 24, 2022 04:46

  Awesome. You've been superb helpful. I will get back If I need any further assistance. Thank you. 

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