PRO PLAN PROBLEM

Vjatseslav Robtsenkov

• May 18, 2022 19:24

Hello!

 

I have pro plane. And when I go to my website I see this.  And my client olso.

 

 

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  Permanently deleted user

  • May 19, 2022 06:28

  Hello,

  Thank you for contacting us.

  We have checked the account with this email s...i@gmail.com and the Pro options are deactivated. Can you please check if the license for this site is activated in our dashboard?  Can you please tell me if you migrate the site?

  Best regards, Nelea.

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  Vjatseslav Robtsenkov

  • May 19, 2022 06:58

  Hello!

   

  Thank you!

  I nodo nothing. This is a problem if this hapen for my clients in future and website no work.

  I kant take this risk.

   

  

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  Permanently deleted user

  • May 19, 2022 07:35

  Hi,

  Can you please send the URL of your website where you have encountered this problem?

  Best regards, Nelea.

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  Permanently deleted user

  • May 19, 2022 07:55

  Hi,

  Please check in your dashboard if the Brizy Pro plugin is activated, see please here.

  Best regards, Nelea.

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  Vjatseslav Robtsenkov

  • May 19, 2022 08:17

  Yes this active. And this error coming when Brizy plugin no make auto-updates. 

   

  My website https://www.wedding.fi/

   

  

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  Permanently deleted user

  • May 19, 2022 08:24

  Hi,

  I have checked your website and everything is working well. See here. If you have a  cache plugging please disable it then please clear your browser cache and check this issue again. 

  Best regards, Nelea.

   

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