Brizy Cloud doesn't update

Elena Ollick

• May 16, 2022 23:24

I publish a website and it works fine, until I made any changes and update. The updates don't take and the publish url reverts back to brizy url. Please help!

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  KC George

  • May 17, 2022 08:47

  Hi Elena,

  Can you please share your brizy.site URL and the custom domain?

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  Elena Ollick

  • May 23, 2022 19:22

  https://papaya1186250.brizy.site/ is the url that it snaps back to every time i update

  ads.dailymom.com is where the site is hosted

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  Natalia Chitoroaga

  • May 24, 2022 08:35

  Hello Elena,

  Thank you for your URL. 

  The page is published with Sync option. It is a normal behavior to open the brizy.site URL when you hit update and preview button. 

  In this case, after each update, you need to refresh, from the browser, the domain URL -https://www.ads.dailymom.com/ 

  Regarding the update/saving issue, please make this test: In your Brizy folder, in the server root, please, clear the cache folder and all content and files from the var folder - https://jmp.sh/HltmFKf 

  Let me know if it works.

  Thank you!

  Regards, Natalia 

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  Elena Ollick

  • May 24, 2022 10:36

  I am uploading it to ads.dailymom.com The URL it displays upon publishing and syncing and then making changes is: https://papaya1186250.brizy.site/

  elena 

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  KC George

  • May 24, 2022 10:57

  Hi Elena,

  You are right. When you make changes to https://papaya1186250.brizy.site/ and save your work by clicking on Update button, you will notice the changes first at https://papaya1186250.brizy.site/. The changes you have made should also sync automatically with https://www.ads.dailymom.com/ To check if the changes are syncing with your domain, you need to check the URL https://www.ads.dailymom.com/  

   

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