My DNS is still not working

Brano Gablas

• May 11, 2022 09:36

This is how I am required to setup my DNS and here is how set it up.

gabo.bruno@hotmail.com But it is more than 48 hours and DNS still does not work.

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  Permanently deleted user

  • May 11, 2022 09:45
  • Edited

  Hello,

  Thank you for contacting us.

  From your screenshot I notice that you have the DNS setting red, it should be green. 

  Please check also these two articles and make sure you have added the correct records:

  https://support.brizy.io/hc/en-us/articles/360026046931-Custom-sub-domain-CNAME-Redirect-

  https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-%20CNAME

  Also, please disable proxy for Brizy cname record (turn the cloud into grey).

  Best regards, Nelea.

   

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  Brano Gablas

  • May 11, 2022 12:50

  Once I switch off the Proxy, I get the error 10000

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  Permanently deleted user

  • May 11, 2022 13:18

  Hi,

  Did you set up the CNAME and the A record correctly? Do you have a green color for DNS settings?

  Best regards, Nelea.

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  Brano Gablas

  • May 16, 2022 07:09

  Both records should have been PRIXIED OFF. Now I have all green: Thank you for the support. Bruno

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