A Record & CName Updated but brizy site not working

Shrinivasan Kannan

• May 04, 2022 05:48

Hi,

 

I have updated the CName & A Record but brizy site gone down 

It shows the following error even previewing from brizy builder itself 

While clicking custom domain under publish, I see no current data found 

Attaching the updated A Record for your reference 

Attaching the updated CNAME Record for your reference 

 

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  KC George

  • May 04, 2022 10:25

  Hi Shrinivasan

  The DNS records you are adding do not seem to get reflected in your domain.  

  

  Whois records for your domain shows that you have registered your domain with Public Domain Registry but their website is inaccessible and returns an error "Access to this URL/Domain is denied as per instructions from the Authorities / Order from the Honorable Court"

  Can you please name your domain registrar?  

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  Shrinivasan Kannan

  • May 04, 2022 13:13

  please check now

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  Shrinivasan Kannan

  • May 04, 2022 13:16
  • Edited

  I purchased the domain from https://www.resellerclub.com/

   

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  KC George

  • May 04, 2022 13:43
  • Edited

  Hi Shrinivasan

  As you can see from the raw Whois data above, domain registrar mentioned here is http://www.publicdomainregistry.com and  not https://www.resellerclub.com/. Can you please contact Reseller Club and ask them this? 

  1. "When I update my DNS records, the changes I make do not reflect in the domain. When I do a DNS look up, I do not see the changes. What is the right procedure to update my DNS records?" 
  2. "The Whois records for the domain physioabroad.org I bought from you, say that the domain is registered with http://www.publicdomainregistry.com. Are the domains bought from Reseller Club registered with Publicdomainregistry.com?"

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