I can't activate my license

Sun Lee

• May 02, 2022 13:59

Hi. 

I installed and activated Brizy and Brizy Pro.

But I could not find the tab "License" under the Settings menu.

 

In your youtube https://youtu.be/cNknGr8JH6Y, there is the "License" tab. But there is no in my WordPress site.

It's WP multisite. Is the issue related with it?

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  KC George

  • May 02, 2022 14:47

  Hi Sunjean,

  These themes work well with Brizy. https://www.brizy.io/theme-partners. If you are not already using one of these themes, can you change your theme to Blocksy or another one from this list and check if the license tab would show? 

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  Sun Lee

  • May 02, 2022 15:00
  • Edited

  Hi. Thanks for your answer, but it did not resolve the issue.

  I installed Brizy Pro on a single site (not on a multisite network) and the License tab appeared. I suspect that Brizy Pro is not compatible with WP multisite network.

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  KC George

  • May 02, 2022 15:30

  Hi Sunjean,

  Only the Freelancer and the Agency Brizy Pro licenses work with WordPress multisite. Are you using one of these?

  

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  Sun Lee

  • May 02, 2022 15:49

  Thank you very much. I am using Personal license. I will consider to upgrading my license.

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