Brizy editor wont load

Andrew Dyer

• May 02, 2022 00:35

Hello Brizy Team, 

I wanted to reach out and let you guys know that only 1 page of my website won't load with brizy. It's my global checkout page. All other pages load perfectly fine, however, it seems the global checkout is blocked. Any guesses of why this may be the case?

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• 

  KC George

  • May 02, 2022 07:15
  • Edited

  Hi Andrew,

  It is difficult to comment about this without taking a look at your WordPress Dashboard. One possibility is that the page got corrupted. If this is the reason, the solution is to recreate your Checkout page.

  If you would like to recreate the checkout page, here is the procedure. Please take a backup of your website before trying this out. (If you are unsure, do not try this)

  1. Add a new page Create a new page and give it a slightly different name to your current checkout page. If your current checkout page is www.domain.com/checkout, name this page check-out.
  2. Add Checkout functionality: Add the woocommerce checkout functionality to this page by adding the short code [woocommerce_checkout] to this page in Gutenberg https://jmp.sh/QxL4ZYw
  3. Stylize it with Brizy: Click on "Edit With Brizy" on the new page. Add your website header, website footer. In the content area, drag and drop the Pages element  and select "Checkout' option. 
  4. Set the new page as the Woocommerce Checkout: At the WordPress Dashboard under Woocommerce - Settings- Advanced, deselect the current checkout page by clicking on the x icon and select the newly created page as your checkout page. https://jmp.sh/FVaekTa 

  You can revert back to your original checkout page by selecting the original Checkout page in the step 4. 

  If this does not help, we will take a look at your WordPress Dashboard to hep you troubleshoot it.

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