Unable to edit page
Unable to edit page
I'm trying to open Brizy Builder to edit a page, but I can't open it with the loading screen.
I have the free version of the plugin and the pro version of version 2.3.28 installed.
Please tell me how to deal with it.
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Hi Michiyo,
We are sorry for this trouble. Can you please try these?
- Are you using Brizy 2.3.35? If not, please update to this version.
- These themes work well with Brizy https://www.brizy.io/theme-partners If you are not already using one of these, can you try changing to Blocky or another theme from this list?
Please also share the URL of your homepage so that we can check it. Do you get an error message or the Brizy pre-loader animation keeps running?
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Thank you for your prompt response.
The latest version of Brizy is 2.3.28 even if you log in to the dashboard.
Where can I get 2.3.35?Thank you for your suggestion to change.
Brizy is using it to create landing pages, so I'm not thinking about changing the theme.Then, when I try to open the editor, it is in the state of Brizy pre-loader animation keeps running.
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Hi Michiyo
Let me clarify what I said. These are the latest Brizy and Brizy Pro versions. You already have the latest Brizy Pro. I was asking if you also have the latest Brizy as well. Please check your Brizy version and ensure you have Brizy 2.3.35.
An incompatible theme can cause different issues. If you change your theme temporarily and check if the editing problem disappears, then it would prove that your theme is incompatible with Brizy.
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Thank you very much.
I understand the version of Brizy.
It may be because I am currently using a theme made in Japan and the version is updated frequently.
I will switch to the theme you taught me and see if it works.
Thank you for your polite commentary.
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