I have 2 licenses, not sure if it is useful

Genevieve Owen Jones

• April 29, 2022 15:55

I saw that I had paid this month for the Brizy PRO Personal license, while I also have the Brizy PRO Studio license taken on September 16, 2021.

Since Brizy PRO Studio allows the use of Brizy Wordpress and cloud of unlimited, is it really useful for me to keep the Brizy PRO Personal license?

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  KC George

  • April 30, 2022 16:12
  • Edited

  Hi Genevieve,

  You are right, since the Studio plan allows use of unlimited Brizy WordPress and Cloud licenses, keeping the Brizy Personal plan may not be very beneficial. 

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  Genevieve Owen Jones

  • April 30, 2022 15:10

  ok, so is it possible to stop it with a refund?

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  KC George

  • April 30, 2022 16:13

  Yes Genevieve; you can ask for refund if you are in the first month of your annual subscription plan. 

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  Genevieve Owen Jones

  • April 30, 2022 16:37

  Yes I am (the Brizy PRO Personal subscription was renewed on 25 april 2022)!
  Thank you to stop this subsricption and send me a refund.

   

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  Natalia Chitoroaga

  • May 02, 2022 10:03

  Hello Genevieve,

  Your refund request will be processed in a couple of hours. 

  Best Regards, Natalia

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  Genevieve Owen Jones

  • May 02, 2022 11:50

  Thank you!

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