Plugin says "Sorry, this license is already activated on another domain"

Shimmy Isaacson

• April 28, 2022 12:59

Hi there!

I only have one wordpress website, and my brizy plugin wasnt working so I deleted it. Now when i redownlaoded it and try to put in the license, it says 

Sorry, this license is already activated on another domain

any ideas? thank you!

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  KC George

  • April 28, 2022 13:39

  Hi Shimmy,

  Please login to your Brizy.io account and under "WordPress Licenses", please check the status of your licenses. Here you can find all your licenses and which websites you are using it for. If you cannot solve this issue from this page, please let us know.    

  

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  Shimmy Isaacson

  • April 29, 2022 08:08

  Please see attached picture, where does it say which website its being used for?

  Shimmy Isaacson 

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  KC George

  • April 30, 2022 05:37
  • Edited

  Hi Shimmy 

  The image you have attached is not visible in the community thread at https://support.brizy.io/hc/en-us/community/posts/5764574983697-Plugin-says-Sorry-this-license-is-already-activated-on-another-domain-Hence I could not see your screenshot.

  It should look something like this. Here you can get an overview of your licenses and which domain you are using your licenses for. If you are not using your license for a specific website any more, you can disable the website from the license here.

   

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