Problem with dividers

Mourier Stéphane

• April 23, 2022 11:54

Problème avec les séparateurs avec 2.3.35 et pro 2.3.28. Ils se multiplient, ils se comportent étrangement. Ce problème se produit sur FIREFOX. Aucun problème avec la version 2.3.33 et 2.3.26

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  KC George

  • April 24, 2022 06:09

  Hi Mourier

  Brizy 2.3.34 and Brizy Pro 2.3.27 had issues with Dividers. This bug was fixed in the next release Brizy 2.3.35 and Brizy Pro 2.3.28. I have checked and can confirm that we do not have this error in Brizy 2.3.35 and Brizy Pro 2.3.28

  If you still see it, please cleat all cache and check again.

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  Mourier Stéphane

  • April 24, 2022 06:54

  Hello George,
  I had already emptied the cache, but the problem persists only on firefox and not chrome.
  I just did it again and still the same problems on all my sites and regardless of the hosting.
  Thank you for your help

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  KC George

  • April 24, 2022 07:42

  Hi Mourier

  If have tested a Brizy page with a divider using Firefox now. It seems to work fine. When scrolling down the divider does not mess up the page. Please take a look this video https://jmp.sh/dXS3GWv

  If your page does not load well in Firefox, it could be a local cache issue in your Firefox. Try viewing the same page in Private Firefox window

  

  Alternatively, please share you page URL and we can see  how it loads in Firefox browser at our end.  

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  B.j. Cbrtg

  • April 25, 2022 08:51

  Hi George, I have the same issue. Currently also running brizy 2.3.35 and brizy pro 2.3.28. The website doesn't have caching (yet) as it is in development stage. I have also tested it in Firefox Private window, but the problem persists.

   

  

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  KC George

  • April 25, 2022 12:20

  Hi

  We are yet to look into this issue. When our team returns to work on Wednesday after (Orthodox) Easter holidays, we will take a look. For now, the best option will be to roll back to previous versions.

  1. Brizy 2.3.33: https://jmp.sh/64WztLX
  2. Brizy Pro 2.3.26: https://jmp.sh/Ir7NkKM

  To rollback, delete both plugins and under Plugins -Add New- Upload Plugin, upload these plugins. 

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  B.j. Cbrtg

  • May 03, 2022 09:25

  Any update on this?

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  KC George

  • May 03, 2022 14:09
  • Edited

  Hi

  We have fixed this issue at our end. The fix will be available to you along with out next Brizy update. 

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  Mourier Stéphane

  • May 03, 2022 11:22

  
  Thanks you also solved for wp brizy on firefox.
  I provided you with a test server.
  thanks in advance

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  KC George

  • May 03, 2022 14:14

  Hi Mourier

  Yes; the fix for the Firefoox issue would be available on both Brizy Cloud and Brizy WP 

   

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  Mourier Stéphane

  • May 03, 2022 15:37

  D,
  I just installed the latest updates and unfortunately the problems on firefox are the same... It doesn't work on all my sites! Brizy 2.3.36 et pro 2.3.29

   

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  KC George

  • May 03, 2022 16:04

  Hi Mourier

  Sorry for the trouble. Unfortunately, the fix for the divider issue with Firefox was not included in today's release. 

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  KC George

  • May 05, 2022 08:24

  Hi Mourier and B.j. Cbrtg

  We have released a new Brizy Pro version today with a fix for the divider compatibility issue with the Firefox browser. Can you please test it? 

   

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  Mourier Stéphane

  • May 05, 2022 10:23

  Hello,
  I just tested and the dividers work again on FIREFOX.
  Thanks to the whole team. On top as usual

   

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  B.j. Cbrtg

  • May 17, 2022 10:04

  Hi, just wanted to let you know this issue still persists on firefox if you use % instead of pixels (pixels is indeed fixed) for a divider. Just tested this on the latest version (brizy/pro 37/30).

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  B.j. Cbrtg

  • May 26, 2022 17:20

  My comment from 9 days ago is still relevant, even in the latest release brizy/pro 40/40). It has not yet been fixed (or commented on). Is the dev team aware of this persisting bug?

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