Preview in Brizy Cloud is not working - and appears to be wider issue

Michael D

• April 19, 2022 08:46

Hello,

Preview is not working on any of my old or new sites. Clicking Preview from the editor or any site on from the dashboard leads to an empty page.

Checking the source code using browser 'Inspect', the HTML of the body element is empty.

I have tested in three browsers, one of which was not Chromium based. 

So I assume this is a application wide issue. It's a pretty urgent one as it makes Brizy usable (once again - 3rd time in 4th attempt to use it, a major issue has prevented me working)

I think the issue may be bigger than just the Preview though. I tested a couple of sites by downloading as HTML content and they are also blank, with empty HTML Body sections. 

Any chance this is already known and being fixed? 

(FYI, I'm a consultant and software tester, not to be arrogant, just to highlight that I have tried everything I can think of locally)

0

• 

  Permanently deleted user

  • April 19, 2022 10:09
  • Edited

  Hi Michael,

  Thank you for contacting us.

  Could you please send us the URL of the page you found this inconvenience? Also, my colleague Dimi already replied in a private email, regarding this request, please check.

  Best regards, Nelea.

   

  0

Please sign in to leave a comment.