Brizy pro editor won't delete a block on wordpress website

John Spangler

• April 12, 2022 15:33
• Edited

Hi,

My website donegaltu.org is using brizy pro and for some reason the first block can't be deleted.

I uploaded to images showing what I mean but there must be a bug in the code because when I go to delete the first block of the homepage in wordpress then update the site, the block is gone from the brizy edit unti I go to view the "live site" and the block that was deleted is still there. 

I tested other blocks of the homepage and have no issues deleting the blocks and having the deleted blocks removed from the homepage.

Only the first block which has 3 buttons, a Membership button that links to a membership page, a newsletter button that downloads a pdf newsletter and a third button for events that links to the events page.

But for some reason I am not able to delete that block from the home page. I also deleted the home page and rebuilt the homepage but the pattern of not being able to delete that first block repeats and I am not able to get the block to not show up on the website.

The first block shows up no matter what I do to edit the code.

I included images below for clarification.

Thanks in advance,

John

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• 

  KC George

  • April 12, 2022 16:26

  Hi John

  We may need to look into your WordPress Dashboard to find out why this is happening. If you need help with troubleshooting, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX

  Once you have sent me an invitation, please let me know here.

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  John Spangler

  • April 12, 2022 19:39

  Hi KC,

   

  You should have received an email, thank you for the follow up, john

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  KC George

  • April 13, 2022 05:17
  • Edited

  Hi John

  I have removed the first block from the homepage. Please check.

  You PHP version is outdated. For Brizy to work well, we recommend PHP 7.4. Please check with your hosting provider how to upgrade PHP to version 7.4

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  John Spangler

  • April 13, 2022 17:02

  Amazing, you did it, thank you again for your help and your time, will do on the upgrade, thanks again.

  John

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  John Spangler

  • April 14, 2022 10:28

  Good morning KC, thank you that was very kind and helpful. You are awesome, that was exactly what I was looking for. Thanks again, John ᐧ SPAM"

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