Youtube video shouldn't autoplaying
When I put autoplay inactive it autoplay anyway.
If you click on "Présentation de BeeMyFlex" it will autoplay. However I put autoplay inactive for this video : https://www.beemyflex.com/help
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Hi Benjamin,
Thank you for contacting us.
We've done some testing and unfortunately can't reproduce this issue. Works well for us. Can you please duplicate the video element, add you tube video again, clear the browser cache and check again this issue?
Best regards, Nelea.
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Hi Nelea,
It's easy to reproduce with Safari, Chrome.
Go to https://beemyflex.com/help
Than click on "Présentation de BeeMyFlex" => The YouTube video will autoplay and you will hear the sound of the voice. Moreover if you click again to "Présentation de BeeMyFlex" in order to close this, you will hear a second time the video.
How can I fix that please ?
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Hi Benjamin,
I asked a developer to check your project and I will come back with an answer as soon as possible.
Best regards, Nelea.
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Hi Benjamin,
My name is Natalia, Brizy team.
You have a cookie script in the code injection tab that is not working properly in your project - https://jmp.sh/50sRZ1T; If the user will accept cookies, the video will work correctly; if not - then the video will work in auto-play mode. I forwarded this issue to our team, they will look into it. But at this moment, I suggest to remove this script.
Let me know if you have any other questions.
Regards, Natalia
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Hi Natalia,
Thank you for your answer.
have you found a solution since your last comment ? I really need to keep this cookie bot script.
Best regards
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Hi Benjamin,
We still do not have a solution to make Brizy Cloud work with this specific cookie system.
What about trying an alternate cookie script like https://elfsight.com/cookie-consent-widget/
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