Error when displaying an element

Nick France

• April 09, 2022 19:31

Why is this happening over and over again? This is a text block.

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  KC George

  • April 10, 2022 07:13

  Hi Nick

  If you were invited to a Brizy Cloud project as a Team Member with the Designer or Editor role, this error seems to happen. Are you facing this issue with Brizy Cloud as a Team Member or you seeing this in WordPress?   

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  Nick France

  • April 10, 2022 18:41

  Wordpress. As an admin.

  I'll be typing and this just occurs. I have to refresh the page and I lose the copy I was typing. 

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  KC George

  • April 11, 2022 05:17

  Hi Nick 

  Can you try this? If you are not using one of the themes listed here, can you change your theme to Blocksy or another theme in this list and see if that helps? https://www.brizy.io/theme-partners  

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  Nick France

  • April 11, 2022 15:28

  My site is way too complex and contingent upon my current theme to simply switch it at this moment. I'm converting each page, one-by-one, to Brizy so I can replace my current theme, which is no-longer being supported by the developer. I suspected it was my theme causing the issue. I will work around the issue as it happens infrequently. Most edits go smoothly. I just noticed it happening more frequently, lately.

  Thanks,
  Nick

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  KC George

  • April 11, 2022 16:07

  Hi Nick

  You are right. Your pages need to be using Brizy Template before you can switch themes.

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