Brizy Pro add to cart button
HI there,
My site has a online store and the 'art to chart' button doesn't function on brizy builder. Kindly assist.
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Hello,
Thank you for contacting us.
Could you, please, check if you are using the latest versions of Brizy Free 2.3.33 and Brizy Pro 2.3.26?
Could you please temporarily deactivate all external plugins (except Brizy Free, Brizy Pro, and WooCommerce) and check this issue again? Also, can you temporarily switch your theme to a WP default theme?
Also if you go into customize and woocommerce store page widgets there is an option to turn on the add-to-cart button. Themes > Customize > WooCommerce > Product Catalogue and make sure the “add to cart button” option is enabled (the eye icon should not be greyed out).
Also, could you please check this article too, it may help you?
Best regards, Nelea.
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Hello,
Thanks for the feedback.
I have performed all advised tasks and results show, the 'add to cart' function worked correct after switching to the WP default theme. Does this means Brizy Pro is not compatible with Sydney Pro, which is the current parent theme? Or do I need to have a child theme?
Also, our checkout page is refusing to be edited with Brizy Builder.
Awaiting your positive feedback.
Regards
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Hi Vovo
Sydeny theme may have an incompatibility issues with Brizy. These themes work well with Brizy. https://www.brizy.io/theme-partners.
You said "Checkout page is refusing to be edited with Brizy Builder.". Can you explain more?
- How did you try to make the Checkout page work with Brizy? Please specify your action.
- How did you discover that it refused to work? Specify an error message or any other indication.
Feel free to share screenshots to help us understand the problem you are facing better.
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