Unsuccessful sync - Is saving layouts limited?
Hi Team Brizy,
wondering if there is a capacity limit for saving blocks and layouts and then sync them so we can use them on a different website we do. We saved about 25 layouts and only 19 of them were synced. Maybe our "space" is full?
We work with brizy pro wordpress.
So far we did a work around: we downloades the missing layouts to desktop and uploaded them into the new webpage.
Regards, Leslie
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Hello,
Thank you for contacting us.
Could you please try to disconnect from Brizy account and then connect again? If after this, you will still not be able to sync the layouts, could you please update the Brizy Free and BrizyPro to the latest versions? Now we have the 2.3.33 version for Brizy Free and the 2.3.26- for Brizy Pro.
We have no limit saving layouts in WordPress, you can save an unlimited number of layouts. The other 6 layouts were not saved because there may be a problem with them. If you confirm that you have not yet been able to save the other 6 layouts, we can open a private ticket and investigate what could be the issue.
Best regards, Nelea.
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Hello Nelea, thank you. We updated Brizy and Brizy Pro to the newest Versions. I then did disconnect an connect again. It is still not able to sync the missing layouts. I think a privte ticket is a good idea. Thank you. Mit freundlichem Gruß Leslie Denkner Shortcut GbR Bei der Doppeleiche 3 22880 Wedel Mobil 0170-3 222 050 leslie@shortcut.hamburg www.shortcut.hamburg SPAM"
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Hello,
Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?
P.S. Please do not reply to the notification email noreply@rizy.zendesk.com. The email will be received as spam and they will not be posted here.
Best regards, Nelea.
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