Unable to delete projects and workspace

Kaushal R Sheth

• April 06, 2022 10:45

I tried to delete a project by clicking on delete option - I am admin , but the project doesn't get deleted. As a result, I am unable to delete workspace too.

 

Any issue?

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  Permanently deleted user

  • April 06, 2022 11:13

  Hello,

  Thank you for contacting us.

  Can you please tell me which is the exact project that we need to delete, in which account and we will try to delete it for you?

  Best regards, Nelea.

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  Kaushal R Sheth

  • April 07, 2022 07:41

  I would like to delete on my own. Please check video https://video.kaushalsheth.net/conversations/06636cf7-1c2a-5663-a3d3-6f31876af9e5 

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  Permanently deleted user

  • April 07, 2022 10:26

  Hello,

  I have created an internal issue and one of the developers will check your project. I will come back with a message when I have news about it.

  Best regards, Nelea.

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  Kaushal R Sheth

  • April 18, 2022 07:56

  Any update on this? 

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  Permanently deleted user

  • April 18, 2022 08:14

  Hello,

  I'm sorry for this inconvenience. This is an issue on our part and our team is working to solve this problem. We are doing our best to release the fix for this problem as soon as possible.

  Best regards, Nelea.

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  Solvene Renoult

  • April 22, 2022 10:19

  Any update on this? - I have the same issue - I can't delete or edit a project.

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  Permanently deleted user

  • April 22, 2022 10:26

  Hi Peter,

  Unfortunately, at the moment this issue hasn't been fixed.  Apologies for this inconvenience.

  Best regards, Nelea.

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  al fereira

  • May 03, 2022 03:20

  I too have the same problem and I have no way to reset my global styling. I only have options from past imported layouts.

   

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  Mr Sam Pettiford

  • June 06, 2022 09:59

  I have this issue too with one of my sites. Any news on when we'll be able to delete projects?

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  Permanently deleted user

  • June 06, 2022 10:17

  Hi Sam,

  We are very sorry for such delay.  We work on this issue. It will take a little more time.  We are sorry for any inconvenience.

  Best regards, Nelea.

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