Error message even when the message is delivered

Filipe Carvalho

• April 05, 2022 13:48

Hi! I'm testing my contact form, using WP Mail. The message was delivered, but it shows the error message. Am i missing something?

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  Alex

  • April 05, 2022 19:41

  Hi,

  can you please confirm that we are talking about the latest Brizy versions - Free 2.3.33. and PRO 2.3.26? Once confirmed, I will create a private ticket for you and we will inspect the issue on your dashboard.

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  Filipe Carvalho

  • April 05, 2022 19:52

  Hi Alex! Here it is

  

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  Permanently deleted user

  • April 06, 2022 07:12

  Hi Filipe,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Regards, Nelea.

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  Filipe Carvalho

  • April 29, 2022 08:05

  Hello Nelea, any updates?

  Filipe Carvalho 55 21 99188-0837

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  KC George

  • April 30, 2022 04:31

  Hi Filipe,

  As mentioned in the private ticket with you, this issue happens because you have more than one Email Notification setup in your form. If you remove one of the Email Notifications, this issue will be resolved.

  Brizy forms do not allow you to deselect an Email Notification. Please consider this work around. Click at the corner of your Brizy Form and on the "Duplicate" icon. In the duplicated form please setup just one Email Notification and then delete the original form.

      

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