Post templates not working properly
CompletedThis is what I am getting not matter what I do. As you can see no title body or anything just things like {{brizy_dc_post_content}} and it's also putting the global blocks inside the content area. Any ideas?
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Hi Tom,
Thank you for contacting us.
Could you, please, check if you are using the latest versions of Brizy Free 2.3.33 and Brizy Pro 2.3.26? Also, please disable all plugins, except Brizy, and check again this issue. If still will not work switch to a default WordPress theme such as Twenty Nineteen. Could you please send us the URL of the page you found this inconvenience?
Best regards, Nelea.
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Hi Nelea,
They are the most current versions. Disabled all plugins still happens. Switched to 2022 still happens. Can't give a URL because it's when I preview the Brizy template that I'm trying to create for single posts. I would have to send you a login. Then when I choose the Brizy template nothing happens it just uses 2022.
Thanks,
Tom
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same happening to me. can't see the "worpdress" section on the elements menu.
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Hi Tom
We will need to take a look at your WordPress Dashboard to troubleshoot this issue for you. Please add me as a user to your WordPress backend. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX
Once you have sent me an invitation, please let me know here.
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Ok it's been sent.
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Hi Tom
I have not received your invitation in my email address (even in SPAM folder).
I have opened a private tickets for you. Your ticket number is #16759. You will receive email from support@brizy.io. Please resend your WordPress credentials in your reply.
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Responded.
Thanks,
Tom
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Fixed;
The Template condition was not added - https://jmp.sh/q0P6OTg
Regards, Natalia
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