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Vip Support

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3 comments

  • Doina P

    Hi Sergio,

    Thank you for your message!

    VIP Support means that the issues or questions you got - are a priority for us and are the first thing we handle. At the same time, the tickets we create for you are the first ones to be solved. Hope this explains everything!

    Kind regards,

    Doina

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  • Sergio Romero

    Hello,

    Thanks for your reply.

    The operation for that is this? would be to ask for the forum? I understand that it is public for all Brizy users? Or the questions can be private? in case I put screenshots or videos etc?

    Greetings,

    Sergio

     

     

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  • Doina P

    Hi Sergio,

    Thank you for your message!

    Yes, you write to us in the forum. The messages come to us and we are the ones who make them public. If you send some private information/ or something that you do not want to be posted - we will not public it. In case, you have an issue that escalates - we open a private ticket for you. Hope this makes everything clear!

    Kind regards,

    Doina

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