Something Went Wrong error page

David Evans

• March 16, 2022 09:50

Hi,

I've been experiencing these two screens on a random basis for the past 2 weeks and obviously, in the first case, I can't do anything within Brizy for days at a time. Not sure if it's me or Brizy Cloud. 

Thanks for your help.

1.

2. Synching in Progress: it was fixed a few months ago and it's suddenly re-appeared on wanderingelkcabin.com live page but not on the builder

I'm shinyface@gmail.com for login

 

 

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  Permanently deleted user

  • March 16, 2022 13:07

  Hi David,

  Thank you for contacting us.

  Could you please send us the URL of the page you found this inconvenience?

  Best regards, Nelea.

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  David Evans

  • March 17, 2022 08:11

  Hi Nelea, I'm having the "Synching in Progress" issue (for the 3rd time now) on https://www.wanderingelkcabin.com/. Let me know if you need my Brizy Cloud login information at my account, shinyface@gmail.com. Thank you, it looks like the problem with Error Page problem and Brizy Cloud not loading may have been caused by the new "styling" update in Cloud. Thank you for your help, Best Regards, David Evans  SPAM"

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  Permanently deleted user

  • March 17, 2022 10:11

  Hello David,

  I have created an internal issue and one of the developers is already looking at your project. I will come back with a message when I have news about it.

  P.S please do not reply to the notification email - noreply@brizy.zendesk.com; the emails will be received as spam and they will not be posted here.

  Best regards, Nelea.

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  Permanently deleted user

  • March 17, 2022 15:38

  Hi David,

  This issue has been fixed, please clear your browser cache and check again.

  Best regards, Nelea.

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