Invite to Sub-Account redirects to Default Container

JiaLin Chov

• March 11, 2022 14:48

Hi,

everytime I invite someone to the Subaccount "Finanzverlage" the person is subscribed to the Default Container instead.
Checked Caching problems already and tried in different browsers.

Thanks
David

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  Alex

  • March 11, 2022 21:23

  Hi David,

  what do you mean by "Default Container"? Do you mean the default sub-account? Can you please send us some screenshots? The thing is, the invited user also has a default sub-account, and if he's invited to your sub-account, it will be on the drop-down list: https://jmp.sh/vknMQYY

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  JiaLin Chov

  • March 14, 2022 09:15

  Hi Alex,
  yes "Default Container" means default Sub-Account.
  Usually when I invite people to the sub-account "Finanzverlage" they receive access to this account and their personal projects account, just as your screenshot shows.

  But what happens now if I invite someone to "Finanzverlage" I get redirected to the subaccount "Default-Container" and see them on the members list there but not in "Finanzverlage".
  If I search for their email in "Finanzverlage" I Can't find them but Brizy tells me they already exist (tsx@vnr.de for example):
  

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  Natalia Chitoroaga

  • March 14, 2022 14:14

  Hello David!

  Natalia here!

  I confirm this is a bug from our side. I created an issue for our development team, as soon as I will have details for this issue, you will be notified.

  Thank you!

  Natalia

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  JiaLin Chov

  • March 14, 2022 16:00

  Thank you for looking into it :) 

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  Natalia Chitoroaga

  • June 03, 2022 10:59

  Hello David!

  Natalia is back here!

  We have the fix on this issue, added in our production version. 

  Thank you very much for your patience while the team solved this issue.

   

  Best Regards, Natalia

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