change of plan

Cura Marketing

• March 10, 2022 19:47

Hi, I bought brizy pro in cloud version, is it possible to convert it with a pro plan for wordpress?

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  Doina P

  • March 10, 2022 19:52

  Hi,

  Thank you for your message!

  We can make a refund and after that you can buy the plan you really need. For the refund to be made, please sent us the email with which you purchased Brizy. Thank you.

  Kind regards,

  Doina

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  Cura Marketing

  • March 28, 2022 13:02

  Yes Thank you!!
  The email is info@cura-marketing.com

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  Permanently deleted user

  • March 28, 2022 14:56

  Hello,

  We have changed the plans from Cloud to Worpress.  The cloud plan was more expensive, and the money left was transferred to the next month. So next month for the Wp plan you will pay less, only the difference.

  Best regards, Nelea.

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  Cura Marketing

  • March 28, 2022 16:04

  Thank you, but where can I find the licence for WP?

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  Permanently deleted user

  • March 28, 2022 16:41

  Hi,

  You will need to go to your Account - Dashboard - WP Licenses. Also, please see this video from min 1:49 https://www.youtube.com/watch?v=cNknGr8JH6Y

  Best regards, Nelea.

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  Cura Marketing

  • March 28, 2022 17:56

  OK, but I don't have the key.
  In Dashboard -> WP Licenses it says: No licenses assigned yet.

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  Doina P

  • March 28, 2022 20:25

  Hi,

  Thank you for your message!

  Could you please check if you added the Brizy Pro plugin inside the WordPress dashboard? And check if you have installed and activated the Brizy Free plugin too? It is important to have both plugins Brizy Free and Brizy Pro installed on the WP dashboard because the Brizy Pro is an extension of the Brizy Free plugin. Do you have the latest versions for both plugins:  Brizy Free 2.3.33 and Pro 2.3.26? 

  Kind regards,

  Doina

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  Cura Marketing

  • March 29, 2022 10:12

  yes all done, I just need the key to activate the PRO version on WP.

   

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  Permanently deleted user

  • March 29, 2022 10:17

  Hi,

  Did you find the key? Did you watch the video above: https://www.youtube.com/watch?v=cNknGr8JH6Y ?

  Best regards, Nelea.

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  Cura Marketing

  • March 29, 2022 11:17

  NO, sorry but I've been writing for two days.
  I keep telling you that I have done all the steps in the video.
  But I don't have the key. Going to the dashboard and in WP licenses there is no key and it tells me to buy. But I have already purchased.

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  Cura Marketing

  • March 29, 2022 11:18

  Please send me the key because I have business needs.

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  Permanently deleted user

  • March 29, 2022 12:22

  Hi,

  We checked your dashboard, and we are very sorry, it was an issue on our part. We have fixed it, please check now.

  Best regards, Nelea.

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  Cura Marketing

  • March 29, 2022 13:55

  Yes, thank you!

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