I brought my subscription twice by mistake - how do I get a refund?

Roland Ballard

• March 10, 2022 18:01
• Edited

I brought my subscription twice by mistake - how do I get a refund? 

0

• 

  Permanently deleted user

  • March 10, 2022 18:27
  • Edited

  Hi Roland,

  Thank you for contacting us.

  We have checked your accountant, you did not pay twice for the last plan. In this screenshot are all the payments from your account and you have made one payment in 2021 and the second on Mar10, 2022.

  Best regards, Nelea.

  0
• 

  Roland Ballard

  • March 11, 2022 12:37

  Hi Nelea Sorry I meant I did not realise I brought it in december - I only need one personal licence R SPAM"

  0
• 

  Permanently deleted user

  • March 11, 2022 15:04

  Hi Roland,

  If you need another license you should buy another plan. Please see here all the plans from Brizy builder.

  Best regards, Nelea.

  0
• 

  Roland Ballard

  • March 14, 2022 09:11

  Sorry it is the other way around I have two and I one need one SPAM"

  0
• 

  Permanently deleted user

  • March 14, 2022 09:24

  Hi Roland,

  Do you want us to reimburse you the plan you purchased on March 10?

  Best regards, Nelea.

  0
• 

  Roland Ballard

  • March 14, 2022 13:28

  Yes please That would be amazing  SPAM"

  0
• 

  Permanently deleted user

  • March 14, 2022 14:09

  Hi Roland,

  Your subscription with Brizy PRO from MAR 10  has been refunded your payment and ensured that the subscription is now canceled. I can, therefore, confirm that you will receive the refund within 3-5  working days.

  Best regards, Nelea.

  0

Please sign in to leave a comment.