Brizy lag in builder

Barry Williams

• March 09, 2022 00:41
• Edited

Hi there, are you aware of any problems with the current build of the cloud builder?

I'm experiencing a very long lag when trying to alter colours or type specs.

Thanks for any info,

Barry.

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  Permanently deleted user

  • March 09, 2022 08:15

  Hi,

  Thank you for contacting us.

  No, we don't have such problems, everything is working well. Perhaps you may have an internal problem.

  Could you please try to optimize the site using the basic steps: Choose a quality hosting plan, clear the browser cache,  clean the media library from the images you don't use anymore, and the first revisions from the pages and posts you know you will not need, Optimize the database.

  Hope this helps! If you have any other questions, please feel free to ask.

  Best regards, Nelea.

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  Barry Williams

  • March 10, 2022 00:04

  Hi Nelea, I refer to Brizy cloud, I am not aware of the ability to clear the cache or clean the media library on this platform.

  Can this be done with Brizy cloud?

  Thanks for any help,
  Barry.

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  Permanently deleted user

  • March 10, 2022 07:59

  Hi,

  Please try to clear your browser cache, also please sent us the URL of your website and we will check it.

  Thank you.

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  Barry Williams

  • March 11, 2022 13:34
  • Edited

  Hi Nelea,

  Please don't display this publicly - 

  I've tried editing this site on Chrome, Firefox & Edge but all have a terrible lag when changing font sizes or site colours. 
  Thanks for any help you can offer.

  Barry.

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  Permanently deleted user

  • March 11, 2022 11:24

  Hi,

  I apologize for this inconvenience. I confirm it is an issue on our part. We already created an issue for our developers and they will investigate how we can solve this problem as soon as possible.

  Apologies for this inconvenience.

  Best regards, Nelea.

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  Barry Williams

  • March 11, 2022 13:37

  Ahhh that's fine, we are bound to find small bugs that creep in now and then.

  I've removed the URL link as it's an ongoing project.

  Thank you for checking that out for me.
  Kind Regards,
  Barry.

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