I use Brizy for its HTML download

Imad Benaicha

• March 07, 2022 06:51

Hello Brizy,

When I subscribe to Brizy, the HTML download option "called now: Export HTML" was available to all paid plans, now it only for agency plan, I use Brizy in the first place for its "Export HTML" option, it the best thing that attract me to test your service to subscribe after few days.

I need my money back (9 months) OR open the "Export HTML" option in my existing plan.  

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  KC George

  • March 07, 2022 12:47
  • Edited

  Hi Imad

  You had bought Brizy Pro Personal plan on 04 July 2021 and you have been paying a monthly subscription of USD6 per month for the last 9 months. Since your subscription is monthly, you can cancel your subscription anytime. I believe this is your best option at the moment. (Refund is offered to customers who pay an annual subscription fee within the first month of their subscription) 

  

     Please let us know if you need any further assistance from us.

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  Imad Benaicha

  • March 07, 2022 12:50

  I need "Export HTML" in my plan, because I subscribed last year for getting this feature

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  Natalia Chitoroaga

  • March 07, 2022 14:09
  • Edited

  Hello Imad,

  My name is Natalia, Brizy technical team. 

  Under your user name, we have a PRO account, with the Personal package, email -imadwor*****@gmail.com; 

  You have the old Personal package that includes the HTML export option. All projects from this account can be downloaded, even the new created pages also can be downloaded.

  If you use another email address, please let me know. I will check immediately.

   

  Thank you!

  Natalia

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