Cannot edit pages with versions 5.91, 2.3.32 (Brizy) and 2.3.25 (Brizy Pro)

H Kohls

• March 05, 2022 23:23

I have installed two different sites in the last week with the above version combinations and cannot edit any page with Brizy in any of them. 

I always get a message 'Something went wrong'. 

The console is showing the below: 

POST https://answerable.me/gh-demo/wp-admin/admin-ajax.php 403

as well as: 

editor.js:1 
        
editor bootstrap error SyntaxError: Unexpected token < in JSON at position 0

This is an entirely new install and occurs when trying to open the sample page with Brizy. 

Full list of plugins can be seen here: Imgur: The magic of the Internet

 

 

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  KC George

  • March 07, 2022 07:11
  • Edited

  Hi H Kohls

  You normally receive the "Something went wrong" error when a software in your WordPress environment interferes with the functioning of Brizy. To identify which software could be causing this error, please try these 

  1. Deactivate Wordfence Security and check if that helps.
  2. Please check with your hosting company if they have enabled DDOS protection, security, malware protection or firewall at the server level  for your website (at the cPanel or a similar sever management software). Try disabling these systems and see if that helps

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