Error on sending request WP media

Davy De Wilde

• March 05, 2022 13:48

Hello,

On a website of a client I get regulary 503 service unavailable errors and checked in with hosting company. After investigation the logfiles, we saw a lot of errors (sometimes 100 on only 1 hour) on the Brizy side. One example:

[Sat Mar 05 14:21:01.262518 2022] [lsapi:error] [pid 83605:tid 139800908490496] [client 31.31.151.46:49546] [host www.studioninne.be] Error on sending request(GET /?brizy_media=wp-290de5fd32086285c81f27937016699e.png&brizy_crop=iW%3D300%26iH%3D94%26oX%3D14%26oY%3D0%26cW%3D272%26cH%3D94 HTTP/1.1); uri(/?brizy_media=wp-290de5fd32086285c81f27937016699e.png&brizy_crop=iW%3D300%26iH%3D94%26oX%3D14%26oY%3D0%26cW%3D272%26cH%3D94) content-length(0): ReceiveAckHdr: nothing to read from backend (LVE ID 2162), check http://docs.cloudlinux.com/mod_lsapi_troubleshooting.html, referer: https://www.studioninne.be/product-categorie/geur-kaarsen/

Any idea how we can resolve those errors?

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  Permanently deleted user

  • March 07, 2022 08:54

  Hello,

  Thank you for contacting us.

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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