Global block issue

Mohit Rishi Gulati

• March 04, 2022 09:47

When I try to make any block on webpage global it just freezes indefinitely.

I have the latest versions of the builder and pro plugin and I'm building the page on Local by Flywheel.

See screenshots. using latest version but not working

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  Permanently deleted user

  • March 04, 2022 10:06

  Hello,

  Thank you for contacting us.

  I try to reproduce your problem but all works fine in our dashboard. Please see here. Please make sure that you are using the latest Brizy plugin versions, which are 2.3.32 for Brizy free and 2.3.25 for Brizy Pro. Try to fully reinstall plugins (deactivate, remove, install again). Then please the browser cache and check again. 

  Best regards, Nelea.

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  Mohit Rishi Gulati

  • March 04, 2022 11:10

  it is the latest version error is still same. already disable other aaps

  

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  KC George

  • March 04, 2022 11:15

  Hi Mohit

  Can you share the URL of your website? 

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  Mohit Rishi Gulati

  • March 04, 2022 12:20

  https://petology.in/

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  KC George

  • March 04, 2022 13:41
  • Edited

  Hi Mohit

  I looked at your website. You are using a compatible theme. There are no console errors on your site. In the front end everything looks great. We will need to look at your backend to help you further. If you want me to help you troubleshoot this issue, please make a user for me at your WordPress backend. My email address: kc.george@gmail.com. Please also enable the option "Send the new user and email about their account" as in this screenshot. https://jmp.sh/tSRznJX

  Once you have sent me an invitation, please let me know here.     

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