project data should exist

Kyung Ho Paik

• March 02, 2022 02:04

when i change my domain-add, this problem happened

the url is "https://cctv04-smarton.co.kr/business/"

license is deactivated and i couldn't activate new one

could you help me? 

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  Permanently deleted user

  • March 02, 2022 07:11

  Hello,

  Thank you for contacting us.

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Kyung Ho Paik

  • March 02, 2022 09:54

  url : https://cctv04-smarton.co.kr/

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  Kyung Ho Paik

  • March 02, 2022 13:51

  hello stanila ~ Did the account information get delivered well?

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  Permanently deleted user

  • March 02, 2022 14:00

  Hello,

  Yes, we received all the information. Soon one of my colleagues will contact you for more information. Thank you.

  Best regards, Nelea.

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  Kate Wilson

  • April 14, 2022 23:43

  I have the same issue. thesailingmuseum.org could you please open a ticket so I can send credentials?

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  Permanently deleted user

  • April 15, 2022 06:33

  Hi Kate,

  Yes, i  have opened a private ticket for you, please send us the WP credentials for the site. You had to receive a notification regarding this by email.

  Best regards, Nelea.

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