SSL expired (Brizy Cloud)

Andreas Fischinger

• February 28, 2022 18:17

I waited more than 24 hours and my SSL certificate is still expired. In the domain sharing screen, everything is green.

0

• 

  Permanently deleted user

  • February 28, 2022 18:25

  Hi,

  Thank you for contacting us.

   Could you please check if you set up the AAAA record? If you have set up it, could you please delete it? Could you please send us the URL of the page you found this inconvenience?

  Best regards, Nelea.

  0
• 

  Doina P

  • February 28, 2022 18:26

  Hello Andreas,

  Thank you for your message!

  SSL takes up to 48 hours to get connected! Please wait for this time to pass! Hope this helps.

  Kind regards,

  Doina 

  0
• 

  Andreas Fischinger

  • February 28, 2022 18:30

  Thanks for the reply. I just checked at my registrar and there was an AAAA record. I just deleted it. I will wait another 48 hours and will get back to you if necessary. BTW: Is there a more private way to get support than in this public forum?

  0
• 

  Doina P

  • February 28, 2022 18:36

  Hi,

  If after 48 hours you encounter problems with the SSL, feel free to write us. The most private way to get support is through a ticket that we open up for you. We create tickets for our users when there is a serious issue and we need details or our developers need to look at the problem. Till then, everything will be handled on the forum. Hope you understand!

  With the best regards,

  Doina

  0

Please sign in to leave a comment.