Problems after latest update

Colin Findlay

• February 27, 2022 23:29

[27-Feb-2022 23:13:28 UTC] PHP Fatal error: Uncaught Brizy_Editor_Http_Exceptions_ResponseException: Internal Server Error in /home/traverc1/public_html/wp-content/plugins/brizy/editor/http/client.php:93
Stack trace:
#0 /home/traverc1/public_html/wp-content/plugins/brizy/editor/api/client.php(226): Brizy_Editor_Http_Client->request(Object(Brizy_Admin_UrlIterator), Array, 'POST')
#1 /home/traverc1/public_html/wp-content/plugins/brizy/editor/user.php(122): Brizy_Editor_API_Client->compile_page(Object(Brizy_Editor_Project), '{"triggers":[{"...', Array, Object(Brizy_Admin_UrlIterator))
#2 /home/traverc1/public_html/wp-content/plugins/brizy/editor/post.php(319): Brizy_Editor_User->compile_page(Object(Brizy_Editor_Project), Object(Brizy_Editor_Post))
#3 /home/traverc1/public_html/wp-content/plugins/brizy/admin/popups/main.php(44): Brizy_Editor_Post->compile_page()
#4 /home/traverc1/public_html/wp-includes/class-wp-hook.php(307): Brizy_Admin_Popups_Main->enqueuePopupScripts('')
#5 /home/traverc1/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_f in /home/traverc1/public_html/wp-content/plugins/brizy/editor/http/client.php on line 93

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  KC George

  • February 28, 2022 04:00
  • Edited

  Hi Colin

  Can you please let us know the Brizy and Brizy Pro version numbers?

  

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  Colin Findlay

  • February 28, 2022 07:23

  Dear George, I checked the PHP version and it is now at version 7.4.28. None of the pages that were built with brizy like the frontpage are loading correctly. This after I updated the brizy and brizy pro to the latest version. http://travercotire.com/ Colin 

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  KC George

  • February 28, 2022 08:06
  • Edited

  Hi Colin,

  As I have asked you above, can you confirm your Brizy and Brizy Pro versions?

  Please do not reply from your email; instead click on the link in the email and add your reply in the Forum at support.brizy.io

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  Colin Findlay

  • February 28, 2022 13:36

  Hello  George,

  Currently I have installed Brizy 2.3.30 and Brizy Pro 2.3.24 with Wordpress 5.9.1. and since the latest update the website will not properly load the pages built with brizy. I am also having trouble activating Brizy Pro. When I enter the subscription key, I get empty subscription key submitted. 

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  KC George

  • February 28, 2022 13:48
  • Edited

  Hi Colin

  Do you want me to take a look at your WordPress Dashboard?  If you want me to, please add me as a user. My email: kc.george@gmail.com. Please enable the option "Send the new user an email about their account" as per this screenshot https://jmp.sh/tSRznJX

  Please also me let me know here once you have sent me an invitation.

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  Colin Findlay

  • February 28, 2022 14:02

  User has been added and invitation has been sent. 

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  KC George

  • February 28, 2022 14:40

  Hi Colin

  I am looking at your website. There are some weird path problems with your website. Did you clone/migrate from another website or carry out a database update recently?

  See if you can send me a direct message in Messenger by clicking on the "Message" button on this page https://www.facebook.com/karamchand.george

   

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