Unable to click to edit the popup in Brizy Pro

Sarah Yap

• February 27, 2022 13:02

Unable to click to edit the popup in Brizy Pro. Tried clear history and cache, still doesn't work. Any solution?

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  Permanently deleted user

  • February 28, 2022 09:52

  Hello,

  Thank you for contacting us.

  Could you, please, check if you are using the latest versions of Brizy Free 2.3.30 and Brizy Pro 2.3.24?

  Could you please delete the site cache and make a refresh to the page where you can't edit the pop-up? After this try again to edit the pop-up. Could you also send us the URL link of the page where you encounter this problem? 

  If the problem is still manifesting, could you please temporarily deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme? Do you receive the same problem? Also, Can you please duplicate the pop-up and try to edit it?

  Best regards, Nelea.

   

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