Form Input Field [Number] / [Tel] need to FIX and Telephone/Mobile Number Validation

Lawrence Ou yang

• February 24, 2022 05:21
• Edited

1)  How can I validate a phone number given is correct in the form input areas ? 

2)  I just encounter that when I select the [Tel] as the input field for customer mobile number, I couild not figure out how & what type of moblie number should be key in, in the input field ? I have try to key in this kind of moblie number but the form could be summited .... Eg : +6012-123 1609 (unsucessful) ,  012-123 1609 (unsucessful) , 0121231609 (unsucessful)  ... I do not know what & how can I do for NOW  !? !? 

3) FYI, Before this I have to select the [Number] as the input field for customer mobile number given BUT this had created an issue that customer did not input the correct or complete mobile number ? How to fix this ??

4) I also have limited the min & max number to be input in the form field BUT this cannot be Done correctly ... Eg : When I set the min number to 10  & the input is this >> 0121231609   the form could not goes thru, same goes to the max number setting ? How to fix this ??

5) The form did not HIGHLIGHTED which areas column on the form has in correct input  ?? 

6) Is there anyway in the form input areas > [Tel]  have this features, to auto detect the country code by itself before customer key in theirs telephone/mobile number ?

I hope my write & explanation here can be understood .

This issue I believe has been encounter by many members & I can see such a small features could not be solve since the day 1 of brizy  ...  Quite SAD :-(  :-(  :-(  :-(

 

Thank You

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  Permanently deleted user

  • February 24, 2022 12:15

  Hi,

  Thank you for contacting us.

  1. Sorry, we don't have such an option at the moment.
  2. I have tested in our form field your phone numbers: +6012-123 1609 // 012-123 1609 and everything works well, the email was successfully sent.
  3. The Tel field receives every number you enter, there are no certain conditions you can introduce.
  4. You have chosen the min and the max field for the number field, this field has nothing to do with the Tel field.
  5 -6 Yes, there is no such option for the Tel field.

  Also, could you please send us the URL link where you have the form and we will check it?

  Best regards, Nelea.

   

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