Brizy Cloud Not secure websites

Tyler Ans

• February 23, 2022 22:46

Hi, 

I dont know what to do.  All of a sudden all of my sites are saying "not secure". They were fine yesterday.  Can you please look into it asap?

Here are some of the sites:

holidayranch.ca

questustalenthawks.com

tylerans.com

mcplumbing.ca

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  Permanently deleted user

  • February 24, 2022 16:18

  Hi Tyler,

  Thank you for contacting us.

  I have checked your websites, this one holidayranch.ca   has the SLL certificate propagated. One of our developers is checking the other sites, we'll reply to you with an update as soon as possible.

  Best regards, Nelea.

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  Permanently deleted user

  • February 24, 2022 17:00

  Hi,

  We already fixed the problem with SSL and now all is working fine.

  Best regards, Nelea.

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  Tyler Ans

  • February 24, 2022 23:53

  Hi Nelea! 

  That is great! I see that they are working! I do have a question, what can I do so that this doesnt happen again? Did I do something wrong at all?

  Also, I have a secondary Question...  So I am using 356creative.ca as part of the brizy agency, but am i able to use the domain as a brizy cloud site too? Or are you unable assign a site to this domain?

  Thank you so much!

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  Permanently deleted user

  • February 25, 2022 10:49

  Hello,

  1. SSL appears only when you first connect the domain, It's a propagation problem, that's not related to Brizy.

  2. For the Agency Plan, you received all the necessary information on your email, can you please check?  Also,see this article too.  For the Agency plan you need 2 Domains with valid DNS (these are the domains where clients will access your builder, one is for the main dashboard and builder and one is for project previews.

  Best regards, Nelea.

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