Payment is incorrect

Braulio Patricio

• February 20, 2022 13:21

Hi,

I've just received an email from you about my next payment, for which I paid $79.20 and now you're telling me that my next payment is $99. From running a SaaS business myself, I will tell you this does not make me or anyone else happy. I should be locked in at the price I initially joined at, and you're probably gonna tell me that I got a discount that would only be valid in the first year. You might want to take a look at your strategy here, that is not how most SaaS businesses work these days. For $20 is not about the money, it's about your attitude in the market as a company.

And as if that wasn't enough to make me frown at your marketing tactics, I get an email from informing me of an incorrect amount of $113.85. What he hell is going on?!

Please send a new invoice with the right amount to my email box.

 

Incorrect payment :

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  Permanently deleted user

  • February 21, 2022 08:09

  Hi,

  Thank you for contacting us.

   I created a private ticket on this request. You had to receive a notification regarding this on email. Please check your email.

  Best regards, Nelea.

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