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Security issues on website

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4 comments

  • Permanently deleted user

    Hello,

    Thank you for contacting us.

    Please confirm you added the CNAME record and A record as described on these articles: https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect- https://support.brizy.io/hc/en-us/articles/360026046931-Custom-sub-domain-CNAME-Redirect-

    Please send us a screenshot with records to see how they were set up. Are the records in the project settings green? This is an indicator that the configuration was done correctly.

    Best regards, Nelea.

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  • Prestipino Antonio

    Hello Nelea.

    I checked and the records seem correct. I also contacted my domain provider who deleted the extra IP address and reccomended me that the DNS records on their ends were fine.
    This is the screenshot of the actual records now:


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  • Permanently deleted user

    Hi,

    We already fixed the problem with SSL and now all is working fine. Could you please delete the browser cache and check it again?

    Best regards, Nelea.

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  • Prestipino Antonio

    Problem solved.

    Thank you very much for your help!

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