How to connect my own Domain with Brizy
Good evening,
I created a nice website on Brizy free, after that I tried to connect my own new Domain from another provider with the website.
I followed the description and bought Custom Domain Pro 45,-
But there is no possibility to enter my www....de address like in the instruction step 3
https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-
Do I need Brizy Cloud Pro as well? That wasn't written anywhere
Thanks for your help!
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Hi Amelie
As you can see in the article you were referring to, linking to a custom domain is a PRO feature. With the Brizy Cloud free account, you can only publish to a brizy.site subdomain.
You can also look at our pricing page at https://www.brizy.io/pricing-cloud for more details. In the attached screenshot, you can see the number of custom domain for each PRO plan https://jmp.sh/KvVe4yG
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Thanks George for your response,
it seems like I have bought the wrong PRO one.
Is it possible to cancel the yesterdays purchase and buy instead the Brizy Cloud PRO account 69,- per year?0 -
Hi Amelie,
Thank you for contacting us.
Your subscription with Brizy PRO has been refunded your payment and ensured that the subscription is now canceled. I can, therefore, confirm that you will receive the refund within 3-5 working days.
Also, can you please tell me why you bought the wrong PRO? You did not know that you should buy Cloud and you bought WordPress? because on our website on each plan it is it's written,, Personal Wordpress,, , see please here. We don't know what is not clear to users, and we would like to improve something here so that users don't get confused when purchasing plans. Could you tell us what is not clear to you or give us some ideas on how you would like us to change the site to be clearer to you when choosing a plan.
Best regards, Nelea.
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