SSL is not working

Paula Botero

• February 16, 2022 15:01

SSL It does not work, I bought my domain I did all the steps to save my domain, I made all the changes and configurations and they came out green, that means that it is well saved, however when I enter the url I get a non-secure site and that's it a week ag

 

 

I did all the configurations and it shows green, however, the site tells me that it is not safe and I cannot enter

 

 

Can you help me with this problem ?

Thank you so much.

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  Permanently deleted user

  • February 16, 2022 17:42

  Hi Paula,

  Thank you for contacting us. 

  Please send us a screenshot with the DNS from your domain provider.

  Best regards, Nelea.

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  Paula Botero

  • February 17, 2022 08:42

  Hi Nelea, 

   

  

   

   

  Thank you! 

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  Permanently deleted user

  • February 17, 2022 08:52

  Hi,

  Please delete the AAAA record from your domain, see here.

  Best regards, Nelea.

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  Paula Botero

  • February 17, 2022 09:50

  Hi, 

  I already did it, do I have to do any more steps or just wait 24 hours?

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  Permanently deleted user

  • February 17, 2022 10:29

  Hi Paula,

  We already fixed the problem with SSL and now all is working fine, see here. Could you please delete the browser cache and check it again?

  Best regards, Nelea.

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  Paula Botero

  • February 17, 2022 10:43

  Hi Nelea,

  I just checked and everything is really fine, thank you very much for your service.

  
  Excellent service.
  Good day. 

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  Permanently deleted user

  • February 17, 2022 10:44

  We are welcome, have a nice day.

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