Popups not editable

Gündisch & Friends Werbeagentur UG

• February 16, 2022 09:32

We have an issue with editing popups in the editor. We created own popup designs and saved the as global block. since some weeks we are not able to use these global popup designs and neither editing the existing popups.

 

 

We are able to delete the existing popup and build it up from scratch, but with the big amount of popups we use on the page, this is not the best solution approach.

Brizy Version installed: Brizy Free Version 2.3.30 &Brizy Pro Version 2.3.24

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  Permanently deleted user

  • February 16, 2022 10:08

  Hi,

  Thank you for contacting us.

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Gündisch & Friends Werbeagentur UG

  • March 09, 2022 14:05
  • Edited

  Hi Nelea,

  the private ticket seems to be closed. canÄt comment it. 

  Can I reenter the ticket to discuss on it and send credentials?

  kind regards

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  Permanently deleted user

  • March 09, 2022 15:24

  Hello,

  The ticket is closed because you did not reply for 3 weeks, I will open again another ticket and please to us the page URL, admin username, and password.

  Best regards, Nelea.

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