Testimonial Slider text won't highlight

Nick France

• February 15, 2022 23:44

This slider was working and now it isn't. I cannot select any text so cannot add new testimonials.

This page is in draft. I cannot push it live until this issue is resolved. Perhaps it was the latest update because it worked fine when I initially built it.

Thank you for your help,

Nick

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  KC George

  • February 16, 2022 05:21
  • Edited

  Hi Nick

  For us to help you troubleshoot why your slider stopped working, we would need access to your project. If your project is on WordPress, we would need access your WordPress backend and if it is on Brizy Cloud, we need your project URL and your brizy account email address.

  If you need this help from us, please confirm and we will open a private ticket for you and you can share your details in the private ticket

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  Nick France

  • February 16, 2022 18:45

  Yes please, I appreciate the help.

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  Doina P

  • February 16, 2022 19:01

  Hi Nick,

  Thank you for your message!

  I will open a ticket as my colleague mentioned above. Please make sure to give all the details needed to the person who will assist you! Hope this helps.

  With the best regards,

  Doina

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  Nick France

  • February 16, 2022 19:18

  Thank you!

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  Nick France

  • February 21, 2022 15:35

  Did you open a ticket? If so, can you please email me and let me know where to access it.

  Thanks,
  Nick

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  Permanently deleted user

  • February 21, 2022 15:47

  Hi,

  Yes, I opened a ticket. I will send shortly another request to your email.

  Best regards, Nelea.

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  Nick France

  • February 21, 2022 22:16

  I replied to several email today. I sent credentials to the back-end.

  Thanks!

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  Nick France

  • February 21, 2022 22:17

  Only this page has the issue: https://nickfrancedesign.com/wp-admin/post.php?post=4227&action=edit

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