SSL Not Working

Connor Olson

• February 12, 2022 20:23
• Edited

The SSL certificate for my website https://www.colsonwebdesign.com/ is not working. The website is set up through Brizy Cloud and it's been a couple of days since I published the website. The domain is managed by Namecheap. Please advise how to fix this issue. 

Screenshot showing the SSL error: https://share.getcloudapp.com/7Kuqwl0q

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  Permanently deleted user

  • February 13, 2022 16:53

  Hello,

  Thank you for contacting us.

  We checked your site and found that you didn't set up correctly the Cname. Could you please, check this article and follow all these steps to set up the Cname? Could you please check if you set up the AAAA record? If you have set up it, could you please delete it? After this, you should have the records in the project settings green. This is an indicator that the configuration was done correctly. 

  Best regards, Nelea.

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  Connor Olson

  • February 25, 2022 17:59

  Hi, I believe I've had the correct CNAME setup and do not have an AAAA record.

  Here's a screenshot of the DNS.

  Here's a screenshot of Brizy configuration. 

  Any ideas on what's the issue?

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  Permanently deleted user

  • February 25, 2022 18:11

  Hi,

  I just checked your website and I see that SSL is working: View screenshot.

  Best regards, Nelea.

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